Last Updated: April 2026
FKRemovals is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, contact us, or use our man and van removal services.
This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our services, you agree to the collection and use of information in accordance with this policy.
We may collect and process the following information:
Full name
Phone number
Email address
Pickup and delivery addresses
Moving date and time
Details about items being moved
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on website
This helps us improve our services and website performance.
We use your information to:
Provide removal and delivery services
Respond to enquiries and provide quotes
Confirm bookings
Improve our services
Communicate service updates
Send invoices and booking confirmations
Comply with legal obligations
We only collect information necessary to provide our services.
Under UK GDPR, we rely on the following legal bases:
Contractual necessity — to provide removal services
Legitimate interests — to improve services and customer experience
Legal obligation — to comply with UK laws
Consent — when you opt-in to marketing communications
Your data is securely stored and protected against unauthorised access, disclosure, or misuse. We implement:
Secure servers
Password-protected systems
Restricted access to personal data
We only retain your information for as long as necessary to provide services and meet legal obligations.
We do not sell or rent your personal data.
We may share your information with:
Drivers and staff assigned to your move
Payment processors (if applicable)
Legal authorities (when required by law)
Service providers assisting in operations
All third parties are required to respect your data privacy.
Our website may use cookies to:
Improve user experience
Analyse website traffic
Remember preferences
You can choose to disable cookies through your browser settings.
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request data portability
Withdraw consent at any time
To exercise any of these rights, please contact us.
We take appropriate security measures to protect your information, including:
Secure communication methods
Limited staff access
Regular monitoring
However, no online transmission is 100% secure.
Our website may contain links to external websites. We are not responsible for the privacy practices of other websites.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy or your personal data, please contact:
FKRemovals
Email: info@fkremovals.com
Phone: +44 7777 329822
If you are unhappy with how we handle your data, you have the right to complain to the UK data protection authority.
Thank you for trusting FKRemovals with your removal and delivery needs.