Privacy Policy

Privacy Policy – FKRemovals

Last Updated: April 2026

Introduction

FKRemovals is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, contact us, or use our man and van removal services.

This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following information:

Personal Information

• Full name

• Phone number

• Email address

• Pickup and delivery addresses

• Moving date and time

• Details about items being moved

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on website

This helps us improve our services and website performance.

How We Use Your Information

We use your information to:

• Provide removal and delivery services

• Respond to enquiries and provide quotes

• Confirm bookings

• Improve our services

• Communicate service updates

• Send invoices and booking confirmations

• Comply with legal obligations

We only collect information necessary to provide our services.

Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Contractual necessity — to provide removal services

• Legitimate interests — to improve services and customer experience

• Legal obligation — to comply with UK laws

• Consent — when you opt-in to marketing communications

How We Store Your Information

Your data is securely stored and protected against unauthorised access, disclosure, or misuse. We implement:

• Secure servers

• Password-protected systems

• Restricted access to personal data

We only retain your information for as long as necessary to provide services and meet legal obligations.

Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

• Drivers and staff assigned to your move

• Payment processors (if applicable)

• Legal authorities (when required by law)

• Service providers assisting in operations

All third parties are required to respect your data privacy.

Cookies

Our website may use cookies to:

• Improve user experience

• Analyse website traffic

• Remember preferences

You can choose to disable cookies through your browser settings.

Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Request data portability

• Withdraw consent at any time

To exercise any of these rights, please contact us.

Data Security

We take appropriate security measures to protect your information, including:

• Secure communication methods

• Limited staff access

• Regular monitoring

However, no online transmission is 100% secure.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

FKRemovals
Email: info@fkremovals.com
Phone: +44 7777 329822

Complaints

If you are unhappy with how we handle your data, you have the right to complain to the UK data protection authority.

Thank you for trusting FKRemovals with your removal and delivery needs.